Starting on September 15th 2015, Windows XP and Windows Vista will be placed in limited support.

This means that certain new features, as well as changes to existing content in EVE Online may not function or perform correctly on these platforms, and certain issues experienced only by users of limited support operating systems may not be resolved.

One current example of this is the offline installer. While the regular (online) installer will work on Windows XP and issues related to it will receive support from development, the offline installer will not.

Users of limited support operating systems may be advised to consider fully supported operating systems to resolve any technical issues that arise.

If you do experience technical issues with EVE Online, please contact customer support, who can best advise you with resolving any issues you encounter.