We have noticed that some players have difficulties connecting to Tranquility on August 18, 2012.

Between 15:30 and 15:40 UTC we noticed a loss of around 5000 connections, the situation stabilized without any further large connection drops afterwards. The reason for these disconnects are issues with Internet Service Providers (Level3 and Global Crossing) beyond our influence.

To swiftly fix the current situation we have moved all our traffic to a different ISP (Telia-sonera). Please be aware that this rerouting might result in increased latency for some of our players. We are monitoring the situation and continue our efforts to deliver a smooth EVE Online experience as possible under these circumstances. We apologize for any inconvenience.

A thread for feedback and updates is available here.